7ez Terms & Conditions

Full Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your access to and use of the 7ez platform, available at 7ez.onl, including all associated mobile-browser interfaces, services, games, betting markets, and promotional offers (collectively, the "Platform"). By creating an account, logging in, making a deposit, placing a bet, or using any feature of the Platform in any capacity, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety.

If you do not agree to any part of these Terms, you must not use the Platform. 7ez reserves the right to modify these Terms at any time. The most current version will always be published at 7ez.onl/terms-conditions. Continued use of the Platform following any modification constitutes acceptance of the revised Terms.

2. Eligibility

To register and maintain an account on 7ez, you must satisfy all of the following eligibility conditions:

• You are at least 21 years of age at the time of registration and at all times during which you use the Platform.
• You are registering on your own behalf and for your own personal, non-commercial use.
• You are not accessing the Platform from a jurisdiction in which online gambling is expressly prohibited by law.
• You have not previously been excluded from the Platform or had a 7ez account terminated for breach of these Terms.
• You are not acting as an agent or proxy for any third party.

7ez reserves the right to request documentary proof of age and identity at any stage of the account lifecycle. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is completed.

3. Account Registration and Management

Each individual may hold only one active account on the 7ez platform. Opening a second account — whether under the same name, a different name, a different phone number, or a different device — constitutes a material breach of these Terms. All balances, bonuses, and pending withdrawals across duplicate accounts are subject to forfeiture, and the accounts will be permanently closed.

You are responsible for ensuring that all information provided during registration is accurate, complete, and kept up to date. Providing false or misleading registration information, including a false date of birth, is a serious breach and will result in immediate account termination.

Your 7ez login credentials — comprising your registered phone number or username and your password — are personal and confidential. You must not share your credentials with any other person. 7ez accepts no liability for losses incurred as a result of a player sharing, disclosing, or failing to adequately protect their credentials.

You are responsible for all activity that takes place under your account. If you suspect that your account has been accessed without your authorisation, you must notify 7ez support immediately via the live chat service available within the Platform.

4. Deposits and Withdrawals

7ez supports deposits and withdrawals in Bangladeshi Taka (BDT) via the following payment channels: bKash, Nagad, Rocket, Upay, major Bangladeshi bank transfer (including BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank), Visa, and Mastercard. The minimum deposit amount is ৳200. Minimum and maximum withdrawal amounts are displayed within your account dashboard and are subject to periodic review.

Deposits must originate from a payment account held in your own name. 7ez does not accept third-party deposits. Any deposit identified as originating from a payment account not held in the registered player's name will be returned to source and the associated betting activity will be voided.

Withdrawal requests are processed in the order in which they are received. 7ez aims to process all bKash and Nagad withdrawal requests within minutes of approval. Bank transfer withdrawals may take up to 2 business days depending on the receiving bank's processing schedule. 7ez does not charge a fee for standard deposits or withdrawals via local MFS channels.

7ez reserves the right to conduct identity and source-of-funds verification before processing any withdrawal request. Verification may include requesting a copy of a national identity card, passport, or a recent MFS transaction statement. Withdrawal requests will not be processed until verification is satisfactorily completed.

5. Bonuses and Promotions

From time to time, 7ez offers promotional bonuses including welcome bonuses, reload bonuses, cashback offers, free bets, and VIP rewards. All promotions are subject to the specific terms disclosed at the time of the offer, which shall form part of these Terms by reference.

Unless otherwise stated, all bonuses are subject to a wagering requirement that must be met before bonus-derived winnings can be withdrawn. The applicable wagering multiplier, eligible games, minimum odds (for sports betting bonuses), and expiry period will be clearly stated in the relevant promotion terms. 7ez does not offer no-wagering bonuses unless explicitly advertised as such.

Bonuses are available for personal use only and may not be transferred between accounts. Players who are identified as opening multiple accounts to claim multiple welcome bonuses will have all associated accounts closed and all balances forfeited. 7ez uses device fingerprinting and payment method cross-referencing to detect multi-accounting, and reserves the right to void bets placed during any period in which an account is under investigation.

7ez reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already credited to a player's account at the time of the change, provided the player continues to meet the eligibility conditions of the relevant promotion.

6. Betting and Casino Game Rules

All sports bets placed on 7ez are governed by the applicable sports-specific rules published within the sportsbook section of the Platform. In the event of a dispute regarding the settlement of a bet, the ruling of the 7ez trading team is final, subject to any internal appeals process described in Section 10 below.

Casino games available on the Platform — including live dealer tables, RNG slots, crash games, and fishing arcade titles — are supplied by licensed third-party software providers including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi. Each game is governed by its own published rules, which are accessible within the game interface. In the event of any conflict between game-specific rules and these Terms, the game-specific rules shall take precedence for matters relating to gameplay, and these Terms shall take precedence for matters relating to accounts, payments, and conduct.

In the event of a technical malfunction, disconnection, or system error that interrupts a game round or bet in progress, 7ez will use all reasonable efforts to reconstruct the state of play and settle the affected round fairly. Where reconstruction is not possible, the affected bet will be voided and the stake returned to the player's account balance.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 7ez platform. Engaging in any prohibited conduct may result in account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where applicable:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, interact with games, or exploit the Platform in any manner.
• Colluding with other players, including sharing hand or card information in live poker or live game show rounds.
• Exploiting errors, glitches, or bugs in the Platform software for financial gain. Any winnings derived from a known error must be reported immediately and will be voided.
• Engaging in matched betting, arbitrage betting, or systematic exploitation of bonus offers in a manner inconsistent with normal recreational play.
• Using the Platform for any money laundering, fraud, or other financially illegal purpose.
• Accessing the Platform using a VPN, proxy, or other IP-masking tool with the intent of circumventing geographic restrictions or account restrictions.
• Threatening, harassing, or abusing 7ez support staff or other players through any communication channel.

8. Responsible Gaming

7ez is committed to promoting responsible gaming among all players on the Platform. The Platform is intended solely for adult entertainment, and gambling should never be viewed as a means of generating income or resolving financial difficulties.

Players who feel that their gambling behaviour may be causing harm to themselves or others are strongly encouraged to make use of the self-management tools available within the 7ez account settings, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. For full guidance, please visit the Responsible Gaming page.

Players aged 21 and above only. 7ez takes all reasonable steps to prevent access to the Platform by minors and to comply with responsible gaming obligations applicable to operators serving the Bangladesh market.

9. Intellectual Property

All content on the 7ez platform, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, is the property of 7ez or its content suppliers and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without the express written permission of 7ez. Scraping, data mining, or systematic extraction of content from the Platform using automated tools is strictly prohibited.

10. Disputes and Complaints

If you believe that a bet has been settled incorrectly, a bonus has been applied in error, or a transaction has not been processed as expected, you should contact the 7ez support team via live chat in the first instance. The support team will endeavour to acknowledge your query within 24 hours and provide a resolution within 5 business days for straightforward cases.

If you are not satisfied with the outcome of a first-level support resolution, you may escalate the matter to the 7ez dispute resolution team by sending a written description of the dispute, including your account username, the date and time of the relevant transaction or game round, and the outcome you consider to be correct, to the support email address published on this site. Escalated disputes will be reviewed within 10 business days.

The decision of the 7ez dispute resolution team is final and binding in all matters relating to bet settlement, game outcomes, and bonus administration. 7ez reserves the right to request additional documentation to support a dispute investigation.

11. Limitation of Liability

To the maximum extent permitted by applicable law, 7ez and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform — including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

7ez does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as available" basis. Scheduled and unscheduled maintenance windows may occur, during which the Platform or specific features may be temporarily unavailable.

12. Privacy and Data Protection

The collection, storage, and processing of personal data submitted by players on the 7ez platform is governed by the 7ez Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and accept the Privacy Policy. The Privacy Policy can be accessed at any time via the footer navigation of this site.

13. Amendments to These Terms

7ez reserves the right to amend these Terms and Conditions at any time. Material amendments will be communicated to registered players via the email address or phone number on file where practicable. The revised Terms will be published at 7ez.onl/terms-conditions with an updated effective date. Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of those changes.

14. Governing Law

These Terms and Conditions shall be interpreted in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through the dispute resolution process described in Section 10 shall be referred to binding arbitration. The language of arbitration shall be English.

15. Contact

For all queries relating to these Terms and Conditions, please contact the 7ez support team via the live chat service available within the Platform, or by writing to the support email address displayed in the footer of this page. Support is available 24 hours a day, 7 days a week, in both English and Bengali.