7ez Frequently Asked Questions

Creating a 7ez account takes less than two minutes. Visit 7ez.onl, click the registration link, and fill in your mobile number, a secure password, and your date of birth to confirm you are 21 or older. Once submitted, you will receive a one-time verification code via SMS to your registered Bangladeshi mobile number. Enter the code to activate your account and you are ready to deposit and play.

7ez may ask you to verify your identity by submitting a copy of your National Identity Card (NID), passport, or birth certificate. Proof of address — such as a recent utility bill or bank statement — may also be requested. Verification is typically completed within 24 hours of document submission. Accounts that pass full KYC verification enjoy higher withdrawal limits and faster processing times.

No. 7ez strictly allows only one account per player. Duplicate accounts are detected automatically and may result in all associated accounts being suspended and any pending balances forfeited. If you have forgotten your login credentials, use the password reset option on the login page or contact support — do not open a second account.

Go to the 7ez login page and select "Forgot Password". Enter the mobile number linked to your account and you will receive an SMS with a reset code. Use that code to set a new password. If you no longer have access to your registered phone number, contact the 7ez support team via live chat for manual identity verification and account recovery.

To close your 7ez account permanently, contact our support team via live chat and request account closure. Before closure is processed, any remaining account balance must be withdrawn. Identity verification may be required as a final security step. If you are closing your account for responsible gaming reasons, you may prefer to request self-exclusion instead, which also suspends your account but specifically flags it as a gambling-related closure.

7ez bKash deposits are credited to your account in under five minutes in most cases. After you initiate a deposit on the platform, you will receive a payment reference and complete the transaction in your bKash app using the Send Money option. Once bKash confirms the transfer, the funds appear instantly in your 7ez balance. If a deposit is delayed beyond 15 minutes , contact support with your bKash transaction ID for a manual credit.

The minimum deposit on 7ez is ৳200 for most payment methods including bKash, Nagad, and Rocket. Some promotional deposit offers may require a higher minimum to qualify for a bonus. There is no maximum deposit cap for standard verified accounts, although your chosen payment provider may have their own daily transfer limits that apply independently.

7ez supports bKash, Nagad, Rocket, and Upay as the primary mobile banking options for Bangladeshi players. Bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), City Bank, and Sonali Bank are also accepted. Visa and Mastercard debit/credit cards are available for players who prefer card-based transactions. All deposits are processed in BDT (Bangladeshi Taka).

The minimum withdrawal amount on 7ez is ৳500. Withdrawals below this threshold cannot be processed. To request a withdrawal, log in, navigate to the Cashier section, choose your preferred method — bKash, Nagad, or bank transfer — and enter the amount. Verified accounts with completed KYC enjoy priority withdrawal processing with no additional documentation required for standard amounts.

7ez aims to process all withdrawal requests within 1–4 hours during business hours for bKash and Nagad. Bank transfer withdrawals typically take 1–2 business days depending on your bank. Withdrawal requests submitted during peak hours or for larger amounts may require an additional review step. You will receive an SMS notification once your withdrawal has been approved and sent.

7ez does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges as per their service terms. We recommend checking your mobile banking app's fee schedule if you notice a small deduction on the payment provider's side.

7ez covers a wide range of cricket betting markets including match winner, top batsman, total runs, over/under, and live in-play betting for BPL, IPL, T20 World Cup, ICC ODI series, and Bangladesh Tigers international fixtures. Special markets for high-profile events — such as boundary counts per over and player performance specials — are added closer to match day. All odds are displayed in decimal format and updated in real time.

Yes. The entire 7ez slots library is fully optimised for Android and iOS mobile browsers — no app download is required. All games from providers including Pragmatic Play, NetEnt, and Microgaming render natively in your mobile browser at full quality. Simply log in at 7ez.onl on your phone, navigate to the Slots section, and tap any title to launch it instantly.

All slot games available on 7ez use certified Random Number Generator (RNG) technology, meaning every spin outcome is completely random and independent of previous results. The games are supplied by internationally recognised studios whose RNG systems are audited by third-party testing laboratories. Return-to-Player (RTP) percentages for each title are disclosed in the game's information panel before you place a bet.

7ez offers a full live casino suite powered by Evolution Gaming and Ezugi, featuring live roulette, blackjack, baccarat, dragon tiger, teen patti, and andar bahar — all streamed in HD with real dealers. Bengali-speaking tables are available during peak hours, making the live casino experience especially comfortable for Bangladeshi players. Minimum table bets start from ৳50 on selected games.

Caishen Fishing is an arcade-style fishing game available on 7ez where players use virtual cannons to shoot and catch sea creatures, each carrying a different coin multiplier value. You select your bet amount per shot, aim your cannon, and earn coins based on the creature you catch. Bigger and rarer fish award higher multipliers. The game supports multiplayer rooms, so several 7ez players can compete in the same session simultaneously.

7ez offers new players a welcome bonus on their first deposit, which matches a percentage of the initial deposit amount up to a maximum of ৳20,000 in bonus funds. The exact percentage and cap may vary by promotional period — check the Promotions page after logging in for the current active offer. The welcome bonus is available to all newly registered accounts that have completed mobile number verification.

All bonus funds awarded by 7ez carry a wagering requirement before they can be converted to withdrawable cash. The standard wagering requirement is 20x the bonus amount, meaning a ৳1,000 bonus must be wagered a total of ৳20,000 before withdrawal is permitted. Bets placed on cricket and sports markets generally contribute 100% toward wagering, while some slot games contribute between 50% and 100% depending on the game provider. Full details are listed in the bonus terms.

Yes. 7ez runs free spins offers periodically, typically tied to new slot game launches or seasonal promotions such as Eid, Pohela Boishakh, and BPL season campaigns. Free spins are credited directly to your account and assigned to specific slot titles. Winnings from free spins are usually subject to a wagering requirement before withdrawal. Check the active promotions section in your account to see which free spin offers are currently available.

7ez rewards regular players through an ongoing loyalty programme. As you play, you accumulate loyalty points that can be exchanged for bonus funds or used to unlock higher-tier VIP benefits. VIP members receive dedicated account management, faster withdrawals, higher deposit limits, exclusive reload bonuses, and early access to new game releases. The programme tiers are Bronze, Silver, Gold, and Platinum — progression is based on monthly wagering volume.

Yes. If you prefer to play without bonus funds — for example, to avoid wagering requirements — you can opt out of bonuses in your 7ez account settings under the Promotions preferences section. Once opted out, deposits will not automatically trigger bonus credits. You can re-enable bonus participation at any time from the same settings menu. Players who have activated responsible gaming restrictions are automatically removed from all promotional communications.

7ez is a safe and reliable platform that uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal information and financial details are stored securely and are never sold to third parties. We use two-factor authentication options and proactive fraud monitoring to protect every account. Our payment integrations with bKash and Nagad follow the official API security standards of those providers.

The minimum age to register and play on 7ez is 21 years old. This age restriction is enforced during registration, and we may request official identity documents at any time to verify a player's age. Any account found to belong to a person under the age of 21 will be closed immediately and all funds returned in accordance with our Terms and Conditions. We take underage gambling prevention seriously.

Log in to your 7ez account, go to Account Settings, and select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits. Reductions to existing limits take effect immediately. Increases to limits are subject to a 7-day cooling-off period before the higher limit applies — this delay is intentional and designed to give you time to reconsider. You can review or adjust your limits at any time.

To self-exclude from 7ez, contact our support team via live chat or email and request a self-exclusion. You can choose a period of 6 months, 1 year, 3 years, 5 years, or a permanent exclusion. Self-exclusion takes effect immediately — your account is suspended, all marketing communications are stopped, and login is blocked for the full chosen period. Self-exclusion cannot be reversed before the selected period expires, regardless of circumstances.

If you feel that gambling is negatively affecting your finances, relationships, or mental health, please reach out to the 7ez support team immediately — we can activate a time-out or self-exclusion right away. We also strongly encourage you to speak with a qualified counsellor or mental health professional in your area. Seeking help is a sign of strength. Your wellbeing is more important than any game, and our team will treat your situation with complete confidentiality and care.